Understand trials, renewal, cancellation and refunds
These events affect access differently; removing the app does not cancel billing.
Robert Szabo
Last Update 3 hours ago
Trials and renewal
If offered, the planned trial allows up to five messages within 24 hours. Find checkout in Usage & subscription → Subscription status. If the watch says “Trial messages used up,” start a subscription to continue. Check the actual offer for eligibility and expiry. A reinstall, changed watch clock or conversation reset does not create another trial. If a checkout QR code appears while your free trial is still active, press Back on your watch to return to WristVoice AI and continue using the trial. You can skip checkout during the trial.
For a WristVoice AI subscription purchased through Polar, stop future renewal in your Polar customer account or contact Polar using the details in your order confirmation. Access normally continues until the paid period ends. Uninstalling the app does not cancel the subscription.
To request a refund, follow the Cancellation and Refund Policy for your purchase route. Requesting a refund and stopping future renewal are separate actions. Check your subscription status if you also want to stop future charges.