Get support

Use the AI assistant, submit a ticket or contact us by email.

Robert Szabo

Last Update 23 menit yang lalu

Choose your product
Browse Products → WristVoice AI, RainWind120, Global Face or Heritage Compass at https://vainqueurstudiosoftware.tawk.help/.
Ask the AI assistant

Use the support centre’s AI assistant for help based on our documentation. Tell it your product, edition, version and device model. AI answers may be mistaken; request a support ticket or email us if the answer does not resolve the issue.

Contact a person
Submit a support ticket through the Product Support Centre or email [email protected]. Human support is asynchronous: we do not provide a staffed live-agent chat or promise an immediate response.
What to include

Include your product name, installed version and edition, Garmin model, firmware, what you expected, what happened, and the exact error. For purchases, include the purchase reference and original seller. Screenshots can help after you check them for personal information.

Protect your information

Do not send passwords, API keys, service credentials or full payment-card details. Share location or health information only if necessary to explain the issue.

Payments and privacy

For billing, renewals and refunds, use the purchase route in the Cancellation and Refund Policy. For KiezelPay activation and purchase recovery, see the KiezelPay guide. For product terms and links to the applicable privacy notice, see the Terms and Conditions.

Private testing

WristVoice AI 0.1.4 is still in private testing. Documentation does not announce production availability. Other products have their own version and edition requirements.

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